Customer Support
Get the Support You Need, When You Need ItBeseek is committed to providing exceptional customer support. We offer a variety of resources and channels to help you get the most out of our platform and achieve your business goals.
Our Support Resources
We provide a variety of resources to help you get the most out of Beseek.
Direct Support
Contact our support team directly for assistance with technical issues, account inquiries, or other questions.
- Email Support
- Online Support Portal
- Submit a Support Ticket
Knowledge Base & FAQs
Find answers to frequently asked questions and explore our comprehensive knowledge base.
- Searchable Knowledge Base
- Frequently Asked Questions (FAQs)
- Tutorials and Guides
- Troubleshooting Articles
Partner Support
If you’re working with one of our certified strategic partners, they can also provide support and assistance.
- Local Expertise
- On-Site Support
- Specialized Services
- Partner Directory
Service Level Agreement (SLA)
Beseek is committed to providing reliable and responsive support. Our Service Level Agreement (SLA) outlines our commitment to response times and issue resolution.
Response Time
We guarantee a response to your support requests within hours for both critical issues and non-critical issues.
Issue Resolution
We strive to resolve all support issues as quickly and efficiently as possible. Our team will work diligently to find a solution.
System Uptime
We guarantee 99.9% uptime for our cloud-based services.
Your Success is Our Priority
We’re committed to providing exceptional customer support to help you achieve your goals with Beseek.
